Refund policy
Refund & Replacement Policy
At EvieSpark, we take pride in delivering high-quality collectible stickers and prints. Please review our policy below before making a purchase.
All Sales Final (with Exceptions)
Due to the nature of our products, all sales are final. We do not accept returns or exchanges for:
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Change of mind
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Incorrect orders made by the customer
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Opened or used items
Damaged, Defective, or Incorrect Items
If your order arrives:
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Damaged
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Defective
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Incorrect
Please contact us within 7 days of delivery at:
Include:
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Your order number
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A brief description
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Clear photos of the issue
Resolution Options
If your claim is approved, we will:
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Send a replacement at no cost
or -
Issue a full refund
👉 This is determined case-by-case
Lost or Missing Orders
If your order does not arrive:
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Contact us within 14 days of the estimated delivery date
We’ll work with you to:
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Replace the order
or -
Provide a refund if necessary
Cancellations
Orders may be canceled within 12 hours of purchase.
After that, orders may already be processed and cannot be canceled.
Contact
For any issues, please reach out:
We aim to respond within 24–48 hours.